U.S. Embassy in London
London, United Kingdom · Government · Client: U.S. Department of State
Project details
Unified acoustical and audiovisual consulting services supporting prominent diplomatic facilities.

Acoustic, Audiovisual & Technology Design Consultants
Founded in 1986, Shen Milsom & Wilke (SM&W) is a global specialty consulting practice providing unified design solutions in acoustics, audiovisual systems, information technology, physical security, and medical equipment planning. It delivers a single point of responsibility to ensure coordinated, efficient, and future-ready technology integration for facilities worldwide.
Tom ShenPresident & CEO
James MerrillPartner & Global Acoustics Discipline Leader
Randy TritzPartner, Audiovisual & Multimedia
Steve EmspakPartner Emeritus
Rob HaddadChief Operating Officer & New York Office Director
Mildred RamosChief Human Resources Officer
Marc HochlerinSenior Principal & Global Client Services Director
Olivia S. FarquharsonPrincipal & Global Director of Marketing
Robert P. AlvaradoSenior Principal, Acoustics
Zane AuAsia Regional Director
Anthony BontomaseSenior Principal, Acoustics Discipline Leader & Residential Market Leader
Thomas EdgeSenior Principal, Audiovisual & Washington, D.C. Office Director
David GoetzSenior Principal, New York ICT Manager & Director of Training & Education
Chee Hau KhorOffice Director
Dana HouglandSenior Principal, Performing Arts Market Leader & Acoustics & Theatrical Systems
Kevin KlasicSenior Principal, National Healthcare Principal
Tyson LeonardSenior Principal, Global IT Discipline Leader & Houston Office Director
Mark PetersonSenior Principal, Global Audiovisual Discipline Leader & Corporate Market Leader
Jerome SmithSenior Principal, Denver Office Director & Acoustics
Steven SorrentiSenior Principal & Global Security Discipline Lead
James TicerSenior Principal, Global Medical Equipment Discipline Leader & Healthcare Market Lead
Daniel WrightSenior Principal, Audiovisual
John DukePrincipal, Security & Chicago Office Director
Robert FiniPrincipal, Business Development
Robyne HamiltonPrincipal & Director of Healthcare Client Services
Madar LaffirPrincipal & Director of Finance
Ben LangPrincipal & London Office Director, Audiovisual & IT
Gil LopezPrincipal, Audiovisual & San Francisco Office Director
Gideon MahnPrincipal, IT Infrastructure
John MohanPrincipal & Office Director
Teriann PikarskiPrincipal, Medical Equipment Planning
Andy RecordPrincipal, Integrated Communications Technology
Nathan SibonPrincipal, Acoustics
David WaldronPrincipal, Security & Business Development
Jarrod WhittingtonPrincipal, Acoustics
Leslie WilliamsPrincipal, Business Development
Acoustical consulting services designed to identify issues early and deliver tailored noise and vibration control solutions across sensitive and corporate environments.
Creative audiovisual design and specification guidance that optimizes collaborative space planning, networked media, and user interfaces.
Integrated IT infrastructure and communications consulting that unifies wireless, voice, video, data, and storage systems.
Comprehensive security planning and design utilizing operational, physical, and technical innovations to establish resilient protection.
Systematic medical equipment planning and procurement services sequenced to the design and construction phases of healthcare facilities.
Arts & Culture · Aviation · Education · Government · Healthcare · Hospitality · Justice & Corrections · Life Sciences · Mission Critical Facilities · Mixed-Use · Residential · Transportation
London, United Kingdom · Government · Client: U.S. Department of State
Unified acoustical and audiovisual consulting services supporting prominent diplomatic facilities.
Kuala Lumpur, Malaysia · Mixed-Use · 1993
A major multi-discipline project involving the convergence of acoustics, audiovisual design, and IT infrastructure.
Philadelphia, PA · Commercial · 2002
A landmark four-discipline integration design featuring coordinated acoustics, audiovisual, IT, and physical security solutions.
Stanford, CA · Education · 2007 · Client: Stanford University
The practice's first quintuple-discipline consulting project, designing highly advanced simulation systems and medical equipment integration.