KCI Telecommunications, LLC

Designed for Success, Engineered for Reliability

Website

About the firm

KCI Telecommunications assists major communication companies and business enterprises across the country in constructing and maintaining essential infrastructure and networks. It delivers services spanning strategic planning, deployment, network optimization, and resource management.

Established
2002
Firm type
Telecom / RF Engineering

Credentials

TL9000 · ISO 27001:2022

People

Henry GrahamCo-Founder & Head of Strategy

Kevin CarpenterChief Executive Officer & Chairman

Jarred WorthChief Executive Officer

Karen CragleEVP of Finance and Administration

Tony ValentinoVP of Sales

Jerry BrownSVP of Engineering

Mark KearnsVP of Network Support services

Bryan MathesonDirector of Sales - IIS

Clay BentonDirector of IIS

Samantha SmithDirector of Human Resources

Caroline HeapsSr. Manager - RMG

Clark SpoonerDirector of Strategic Accounts

Capabilities

Installation and Implementation

Service website

Establishes a solid physical foundation for complex telecom networks through structured setup, physical planning, and equipment deployment.

  • Site Assessments

    Reviews environmental conditions and technical constraints before hardware is deployed on-site.

  • Structured Cabling

    Deploys reliable cabling infrastructure to support organizational voice, data, and video communications.

  • AV and Security Installation

    Integrates modern audio-visual systems and physical security hardware into client facilities.

  • Lifecycle Management

    Maintains, upgrades, and replaces technology assets to prevent performance degradation over time.

  • Contractor Coordination

    Manages and organizes external contractors involved in physical deployments to streamline project delivery.

Engineering Support Services

Service website

Assists with technical planning, circuit designs, and infrastructure preparation before and after service activation.

  • Circuit Design and Provisioning

    Evaluates connections and configures logical paths using standard industry architectures.

  • Off-Net Service Coordination

    Connects client operations with third-party carriers to establish connections beyond standard carrier footprints.

  • Managed Infrastructure Design

    Collaborates with client IT teams to draft physical switch layouts, Wi-Fi heat maps, and hardware configurations.

  • Pre-Construction Telecom Services

    Prepares engineering specifications and drawings to secure approvals prior to physical builds.

  • Infrastructure Analysis for Telecom

    Evaluates existing physical and virtual networks to identify potential capacity or stability issues.

  • Network Strategy and Advisory

    Provides expert guidance on technology roadmaps, platform upgrades, and carrier negotiations.

Network Support Services

Service website

Provides ongoing operational assistance, migration planning, and continuous threat monitoring for critical infrastructure.

  • TDM Switch Support

    Delivers specialized technical assistance center support for legacy and modern switching systems across North America.

  • OEM Hardware Maintenance

    Resolves complex equipment errors through multi-vendor, Tier 2 to Tier 3.9 expert troubleshooting.

  • Remote Device Access Testing

    Verifies secure remote pathways and troubleshoots end-to-end communication issues across carrier boundaries.

  • Process Automation

    Identifies manual network steps and replaces them with software workflows to lower operational risk.

  • Network Migration and Optimization

    Redesigns outdated environments to boost transfer speeds, lower latency, and transition smoothly to modern platforms.

  • Managed Security Services

    Protects digital assets through proactive monitoring, virtual private network setup, and security operations center integrations.

Resource Management

Service website

Sources and deploys qualified technical experts to meet tight engineering, IT, and project management schedules.

  • Technical Workforce Deployment

    Deploys verified technical professionals to support demanding communication and software installation projects.

  • Candidate Vetting and Placement

    Screens applicants meticulously to ensure credentials, skills, and cultural values align with hiring needs.

Industries

Telecommunications · Infrastructure

Projects

No projects listed yet.