
KCI Telecommunications, LLC
Designed for Success, Engineered for Reliability
About the firm
KCI Telecommunications assists major communication companies and business enterprises across the country in constructing and maintaining essential infrastructure and networks. It delivers services spanning strategic planning, deployment, network optimization, and resource management.
- Established
- 2002
- Firm type
- Telecom / RF Engineering
Credentials
TL9000 · ISO 27001:2022
People
Henry GrahamCo-Founder & Head of Strategy
Kevin CarpenterChief Executive Officer & Chairman
Jarred WorthChief Executive Officer
Karen CragleEVP of Finance and Administration
Tony ValentinoVP of Sales
Jerry BrownSVP of Engineering
Mark KearnsVP of Network Support services
Bryan MathesonDirector of Sales - IIS
Clay BentonDirector of IIS
Samantha SmithDirector of Human Resources
Caroline HeapsSr. Manager - RMG
Clark SpoonerDirector of Strategic Accounts
Capabilities
Installation and Implementation
Service websiteEstablishes a solid physical foundation for complex telecom networks through structured setup, physical planning, and equipment deployment.
- Site Assessments
Reviews environmental conditions and technical constraints before hardware is deployed on-site.
- Structured Cabling
Deploys reliable cabling infrastructure to support organizational voice, data, and video communications.
- AV and Security Installation
Integrates modern audio-visual systems and physical security hardware into client facilities.
- Lifecycle Management
Maintains, upgrades, and replaces technology assets to prevent performance degradation over time.
- Contractor Coordination
Manages and organizes external contractors involved in physical deployments to streamline project delivery.
Engineering Support Services
Service websiteAssists with technical planning, circuit designs, and infrastructure preparation before and after service activation.
- Circuit Design and Provisioning
Evaluates connections and configures logical paths using standard industry architectures.
- Off-Net Service Coordination
Connects client operations with third-party carriers to establish connections beyond standard carrier footprints.
- Managed Infrastructure Design
Collaborates with client IT teams to draft physical switch layouts, Wi-Fi heat maps, and hardware configurations.
- Pre-Construction Telecom Services
Prepares engineering specifications and drawings to secure approvals prior to physical builds.
- Infrastructure Analysis for Telecom
Evaluates existing physical and virtual networks to identify potential capacity or stability issues.
- Network Strategy and Advisory
Provides expert guidance on technology roadmaps, platform upgrades, and carrier negotiations.
Network Support Services
Service websiteProvides ongoing operational assistance, migration planning, and continuous threat monitoring for critical infrastructure.
- TDM Switch Support
Delivers specialized technical assistance center support for legacy and modern switching systems across North America.
- OEM Hardware Maintenance
Resolves complex equipment errors through multi-vendor, Tier 2 to Tier 3.9 expert troubleshooting.
- Remote Device Access Testing
Verifies secure remote pathways and troubleshoots end-to-end communication issues across carrier boundaries.
- Process Automation
Identifies manual network steps and replaces them with software workflows to lower operational risk.
- Network Migration and Optimization
Redesigns outdated environments to boost transfer speeds, lower latency, and transition smoothly to modern platforms.
- Managed Security Services
Protects digital assets through proactive monitoring, virtual private network setup, and security operations center integrations.
Resource Management
Service websiteSources and deploys qualified technical experts to meet tight engineering, IT, and project management schedules.
- Technical Workforce Deployment
Deploys verified technical professionals to support demanding communication and software installation projects.
- Candidate Vetting and Placement
Screens applicants meticulously to ensure credentials, skills, and cultural values align with hiring needs.
Industries
Telecommunications · Infrastructure
Projects
No projects listed yet.