Department of State Passport Processing Operations
Federal · Client: U.S. Department of State
Project details
Altron has supported the Department of State's passport processing lifecycle for over 25 years, providing field operations support at the National Passport Center (NPC) and Charleston Passport Center (CPC). Support includes scaling production during demand surges (Hurricane Katrina 2005, Western Hemisphere Travel Initiative 2007), continuous process improvement, knowledge management, document transfer protocols, encryption practices, security analyses, and forensic research related to fraud and identity theft.
